Issue Submission

Submit Your Issue Get Expert Assistance

Tell us about your cryptocurrency problem. Our experts will review your case and provide personalized assistance within 5 minutes.

Issue Details

Wallet Info

Review & Submit

Describe Your Issue

Tell us what happened and what you need help with

Issue Category *

Cryptocurrency Involved *

Detailed Description *

0/1000 characters

Urgency Level *

Low

Response within 24 hours

Medium

Response within 2 hours

High

Response within 30 minutes

Critical

Immediate response

Wallet & Account Details

Provide information about your wallet or account (all information is encrypted)

Wallet Type *

Wallet Name/Brand

Recovery Seed Phrase (12 or 24 words) *

🔒 Your seed phrase is encrypted end-to-end and secure

0 words entered Enter exactly 12 or 24 words

Your seed phrase (backup words) must be exactly 12 or 24 words. This information is encrypted and only our security team can access it.

Amount Involved

Review & Submit

Review your information and submit your case

Issue Details

Issue Type:

Cryptocurrency:

Urgency:

Description:

Wallet Information

Wallet Type:

Wallet Name:

Amount Involved:

Wallet Email Address *

Provide the email address connected to your wallet or crypto account. We'll send updates and recovery information to this email.

Phone Number (Optional)

I agree to the Terms of Service and Privacy Policy

I consent to being contacted regarding my case

Your Security is Our Priority

All information submitted is encrypted with 256-bit SSL encryption. We never ask for private keys, seed phrases, or passwords. Your data is protected and secure.